In this episode of PAGCAST, a stream of Pharmacy View Podcast that provides regular interviews with Pharmacy leaders, entrepreneurs, and members of The Platform Alliance Group, host Melody Mugari, a Pharmacist and Programs and Corporate Partnerships Manager at The Platform Alliance Group, is joined by Damian Mead, General Manager of Loyalty and Reporting at The Platform Alliance Group. In this episode, from his unconventional journey in the film industry to his pivotal role in transforming loyalty data into a comprehensive platform, Damian shares his expertise on loyalty programs, the future of health-oriented services, and the evolving landscape of technology.
Topics Covered
• Damian’s Unconventional Career Journey
• Transforming Loyalty Data
• Data-Driven Marketing Challenges
• Vision for Pharmacy Loyalty Programs
• Dynamic Nature of the Technology Industry
• Understanding Shifting Baseline Theory
• Technology and Personal Responsibility
• Product Design and Know It All
• Ethical Considerations and Security Measures
Important Time Stamps
• From Film to Pharmacy Tech: Damian Mead’s Unconventional Career Path (1:06 – 3:10)
• Building Loyalty: Damian Mead’s Success Story in Expanding Loyalty Stores (6:43 – 11:36)
• Health-Driven Loyalty: Damian Mead’s Vision for Australian Pharmacies (12:11 – 16:18)
• Navigating Industry Change Amidst Fast-Evolving Tech (17:34 – 21:32)
• Health Beyond Individuals: Damian on the Interconnectedness of Health and Environment (26:09 – 29:32)
• Small Actions, Big Impact: Damian Mead’s on Personal Action (30:02 – 32:31)
• Know It All Evolution: From Loyalty System to Comprehensive Platform (32:55 – 40:49)
Useful Links
The Platform Alliance Group | LinkedIn
The Platform Alliance Group | Website
Chemist Discount Centre (CDC) | Website
