In this episode of PAGCAST, a stream of Pharmacy View Podcast that provides regular interviews with Pharmacy leaders, entrepreneurs, and members of The Platform Alliance Group, host Melody Mugari, a Pharmacist and Programs and Corporate Partnerships Manager at The Platform Alliance Group, is joined by Gary Khoo, Proprietor of the Chemist Discount Centre Gosnells. Gary is no stranger to excellence in Pharmacy services, as his Pharmacy has earned its place among the six finalists competing for the prestigious Guild Pharmacy of the Year 2024. Uncover Gary’s remarkable journey, from challenging industry norms to transforming his Pharmacy with CDC strategies. This episode delves into innovation, patient-centric care, and the continuous pursuit of excellence in the ever-evolving landscape of Pharmacy.
Topics Covered
• Gary Khoo’s Journey into Pharmacy
• Efficient Systems and Team Support
• Transformative Business Journey
• Competition and Brand Support
• Impactful Patient Stories
• Challenges in Medicinal Cannabis Space
• Strategic Focus Areas Supporting Gary’s Vision
• Holistic Approach and Collaboration
• Need for Continuous Growth and Efficiency
Important Clips
• Breaking the Mold: Why Gary Khoo Chose Pharmacy over a Stethoscope (3:26 – 5:15)
• Team Power: How Gary Khoo Masters the Art of Revenue Streams (5:34 – 6:30)
• Revolutionizing Retail: Gary Khoo’s CDC Switch and the Rise of Automation (7:22 – 11:54)
• From Chaos to Consistency: Gary Khoo’s Journey to a Strategic Discounting Triumph (11:58 – 12:52)
• Beyond Prescriptions: Gary Khoo’s Pharmacy Tales of Transformation (15:32 – 27:20)
• Beyond the Hype: Gary Khoo Dismantles Myths Around Medicinal Cannabis (27:36 – 31:06)
• Gary Khoo’s Triple Play: Scaling Success in Medicinal Cannabis, Nicotine Vape, and NDIS (31:08 – 36:23)
• Comfort in Discomfort: Gary Khoo’s Formula for Pharmacy Success (36:34 – 40:29)
• Balancing Act: Gary Khoo’s Strategy for Pharmacy Success and Self-Care (40:43 – 44:16)
Useful Links
Chemist Discount Centre Gosnells | Website
The Platform Alliance Group | LinkedIn
The Platform Alliance Group | Website
Chemist Discount Centre (CDC) | Website
